Managed Social Networking inside your Enterprise
Make your complex projects more connected and social!
Sustaining end user enthusiasm and momentum is seen as one of the most significant challenge for organizations deploying collaboration solutions. If the collaboration software does not immediately benefit the user’s daily core activity, there’s little motivation for the user to learn or contribute.
Many organizations have people “disconnected” in different department silos, both in local offices and geographically dispersed locations. These people have lots of insight and knowledge and could get a lot more done, only if they had a way to get access to timely, properly structured, information and data; and they could be “connected to the dots” – other people inside the organization, so they could collaborate more effectively………
So how do you start?
There’s no point in starting with a “blank sheet of paper”; or people who are not part of, or do not contribute to the growth of the business. This is one major problem with most of the other enterprise collaboration systems; another is that they tend to expect the whole organization to be part of a “collaboration process” that transcends all boundaries.
Quite simply, collaboration is not a solution in itself – it’s just one of many tools needed to enhance business communication throughout the organization.
We believe it makes much more sense to start integrating “collaboration” into a core business processes and building and forming dynamically selected closed group teams of relevant stakeholders around Projects to drive and improve the effectiveness of the business process. What’s important is that it has to be managed and controlled.
And once operational and effective, you can “scale out” and start adding many more processes and other people to a Project where it’s beneficial to improving the business! And then there are infinite possibilities for process improvement and gaining a competitive advantage by extending externally to clients, customers and business partners.
With Mondrian – you start with brokers, co-workers, colleagues, managers, and other identified “experts” as appropriate, and give them Sign In access to the system. The broker’s job is in creating new placement Projects and/or renewing existing placements, which is the fundamental core business process of all Commercial Insurance Brokers. The system puts the initiating broker in complete control of the creating, building of, tracking and monitoring the placement process; and which people should be invited to be part of the broking team for each Project.
Team Members (stakeholders) are given differing access rights, dependent on their role in the process; from hardcore contributors producing placement layers, to people who can pass comments, through to passive observers.
What are some of the benefits of this?
- Making the organization much more productive. Employees can find information and people and expertise they need to work with much faster.
- Focus. Employees spend less time in e-mail and more time in collaborative interaction. Communication intensity and duration in new social collaborative platforms is much higher than in older technologies.
- Internal information and business processes are more visible, discoverable, and shareable.
- Communication overhead within old legacy platforms shrinks when modern collaborative platforms are deployed.
- According to recent research. Technology-enabled collaboration with external stakeholders helps organisations gain market share from the competition.